EP Petroecuador, Ecuador

Health and safety are a priority for EP Petroecuador and so they needed a robust radio solution that would deliver reliable coverage across the nation, with the capability to create talkgroups, incorporate IP solutions, and use GPS location services.

As oil and gas operations are hazardous, it was crucial that a new solution could be seamlessly migrated to from their existing analog network with no down-time.

EP Petroecuador sought a communications supplier committed to open standards so the new solution could integrate with other technology systems being used in the company.

Most importantly, EP Petroecuador staff can now communicate more clearly with quality, reliable voice channels on a DMR network.

Using DMR has given EP Petroecuador the ability to create talkgroups that align with the different divisions of the company. This separation significantly decreases radio noise from unrelated communications, and guarantees availability of communications for different divisions and groups within EP Petroecuador.

Integration between the Tait DMR Tier 2 system and the existing Cisco IP Telephone system has allowed real-time communications between administrative and operational teams during critical situations. This has enhanced both safety and efficiency of work.

As well as voice communications, DMR can send data and text messaging over the radio network. This means teams at EP Petroecuador can send information such as job status, site arrival and departure details, and repair requests from their radios.

A reliable, nationwide DMR Tier 2 logical channel allows EP Petroecuador to have a medium dedicated for complex and emergency operations across their entire pipeline.

AEx standards and safety features such as Lone Worker, Man Down, and emergency calls all align with EP Petroecuador's health and safety policies, and provide peace of mind for those in the field.

Teams working for EP Petroecuador trust the new communications solution and are confident working with the new equipment. This is due to reliable and high-performing hardware and technology from Tait, as well as user training provided by Tait and local Tait dealer Lambda-Tec Cía. Ltda.

Management and monitoring of the network is simplified for system administrators allowing them to prioritize their work and improve efficiency.