Tait currently offers m-View video solutions for customers in Asia Pacific and Europe.
Protection for the frontline exists in two parts: both on the field and off it.
This is because frontline workers are exposed twice, in the moment and then in the aftermath. Workers operate in environments where risk is unavoidable, decisions must be made rapidly, and incidents can escalate without warning. It’s in the follow-up where actions are scrutinized, often resulting in “word -versus- word” disputes, leaving the truth vulnerable.
While often the most visible element of frontline technology, Body-Worn Cameras (BWCs) alone aren’t enough to provide protection for the frontline across both areas. True protection comes from a connected Digital Evidence Management System (DEMS) that ensures footage is securely captured, managed, reviewed, and trusted throughout its entire lifecycle.
Today, modern frontline video solutions (comprised of both BWCs and a DEMS) are an essential partner for those protecting their communities and an ever-increasing safeguard for an array of other frontline environments.
While law enforcement led early adoption of BWCs, it became apparent that the challenge of protecting frontline personnel on and off the field was not unique to this environment.
Security teams, emergency services, compliance inspectors, government workers, facilities management, retail, transport and utilities all face similar pressures: frequent public interaction, heightened risk of incidents, false allegations and the need for clear, defensible capture and management of evidence.
To address these pressures in their entirety, many organizations (not just law enforcement) are prioritizing moving beyond standalone cameras toward integrated video evidence systems that support their frontline.
Frontline situations can escalate quickly. The presence of video capture has been shown to deter aggressive behavior and support de-escalation. Frontline workers often report increased confidence knowing interactions are objectively recorded.
One customer using both BWCs and DEMS found that self-reported performance in police officers improved by 41.5% while 43.8% of their peers reported better conduct within their organization.
In high-risk scenarios, where situations can turn violent, live-streaming capabilities also enable real-time support from supervisors or control rooms for rapid decision-making and response.
Post-incident reviews have often resulted in “word-versus-word” outcomes, where reliance on recollection and interpretation left the truth vulnerable.
Digital evidence changes this dynamic. Video provides objective documentation of incidents, removing ambiguity and enabling fair, evidence-based resolution. When managed correctly, digital evidence strengthens accountability, transparency, and trust between frontline organizations and the communities they serve.
A trusted DEMS enables faster incident handling with everything there on video, no written notes or statements needed. Evidence uploaded and stored in a DEMS, with chain on custody workflows, can reduce case prep time by up to 30%.
Modern frontline video solutions provide protection before, during and after an incident, when supported by a secure DEMS.
Incidents captured help organizations identify recurring risks, improve their procedures and training. And recordings stored in the system provide valuable insight, helping those on the frontline prepare for what might come.
A diagram outlining the process of m-View's video evidence solution comprising BWCs and DEMS
Protecting the frontline requires more than just standalone cameras. It requires purpose-built solutions that are designed for the real-life environments of the frontline and in the moments after. Matrix Body-Worn Cameras and Altitude DEMS support everyday heroes on the frontline, from capture to resolution.
The Matrix series cameras combine rugged and reliable hardware with features tailored to the nuances of different frontline environments, protecting the truth on the frontline through high-definition video, live-streaming capabilities (*selected models), and battery life that lasts for a full shift. And it's all unified by the secure, scalable and open Altitude Digital Evidence Management System.
To match the right Matrix model to your mission, check out our m-View Selection Guide.
Today, simply capturing video is no longer enough for frontline video solutions. Protecting the frontline means safeguarding people, unbiased professionalism and truth you can trust, in the moment and beyond. It’s the combination of BWCs and a reliable DEMS that truly protects the frontline on and off the field.
But with all the footage collected, how can you be sure the DEMS can manage it effectively? Our next blog will explore what reliable management of digital evidence looks like and why choosing the right DEMS matters. Stay tuned as we dive deeper into how a Digital Evidence Management System ensures security and trust at every stage of the incident lifecycle.
Protect your crew on and off the field.
Talk to a Tait specialist to see how m-View keeps your frontline truly protected.