Who’s watching your LMR network?
Proactive monitoring and management of communications networks are key to maximizing uptime, for the safety and effectiveness of your team. There is an effective network monitoring and management solution that can be tailored to your organization’s needs.
The business environment, regulations, resource, scale and technology – even the purpose for which it exists – all add up to a communications solution that is unique to each operator. So it makes sense that how you manage and monitor your network must be unique too.
Some organizations have the resource and skill sets to manage and monitor their own networks, using professional tools and applications in house. Increasingly however, network operators seek support with some specialized tasks or even a complete outsource arrangement to confidently manage their complex communications environment.
Here you can see what Tait can offer, that will ensure accurate network performance metrics, trends data analysis, and the means to respond to issues and incidents is always at your fingertips.
Over time, migration, integration and changing processes and priorities might mean your communications also needs to change. Tait offers uniquely flexible and scalable pathways within our monitoring and managing portfolios that allow you to change your options at any time. In partnership with Tait Professional Services, selecting the tools and services you use and trust today can be adapted to meet your precise requirements in the future.
Tait network solutions are broadly divided into two categories: Tait Enable Applications for organizations with network monitoring and management capability in-house. And Tait Managed Services for organizations requiring dedicated, professional 24/7 network monitoring and/or management.
This suite of scalable, configurable, management tools effectively enhance your Tait network. They offer web-based, real-time dashboards to monitor and report daily, weekly, or monthly on network usage and performance, and to manage specific aspects of your communications.
You purchase the tools that best serve your needs, and configure them to direct performance data, reports and alerts to selected managers and technical support staff to action. Guaranteed compatibility with Tait Services means that you can integrate and upgrade your solution at any time.
Cloud-based, real time network performance monitoring and reporting.
Tait EnableInsight provides industry-leading, real-time transparency of critical system measures and performance metrics, including dashboards for senior management. Tait EnableInsight has been developed in partnership with Interactive Group, an established provider of network intelligence systems.
Available for Tait DMR Tier 3 and P25 Trunked networks, it monitors and integrates multiple data sources, automated outputs and alerts in real time, as well as providing historic reporting across the radio network. Cloud-based, Tait EnableInsight is available under the Software as a Service (SaaS) model on a subscription/licence that is easily integrated with Tait Services for professional advice, response and resolution when you require it.
Configurable fault detection alerts and reporting.
Installed on a server in your control room, Tait EnableMonitor offers highly-configurable web-based alerts to notify your network support staff of faults and network events and quickly identify and trace them – dramatically reducing their negative impact on the wider communications system. Available for P25, DMR, and MPT-IP networks.
Increasingly, organizations demand focus on their core business, and no longer have the resource or expertise to monitor or manage their LMR network in-house. Tait professional network experts operate remotely and locally in key locations around the world, and can undertake as much of this specialized, technical function as you need.
Whether that involves monitoring your network performance, or complete, end-to-end LMR network management and support, ITIL processes and standards are behind everything we do. ISO 27001-certified information security standards and our own trusted telco-grade management tools deliver real-time, advanced analysis and reporting of issues affecting your service or impacting mission critical business metrics.
Expert Monitoring 24/7
At the core of Tait Managed Services, Tait technical experts remotely monitor your network from the nearest Tait System Management Center (SMC). Customized alerting to your support staff or support provider is invaluable if you don’t want to run a 24 x 7 monitoring operation, but have network support in place to resolve issues and incidents. This service logically partners with Tait Service Advantage, which provides case-by-case response to issues and incidents as they occur.
Proactive monitoring and management of radio network elements.
Tait takes full operational responsibility for your network, monitoring performance, and managing and resolving network incidents on your behalf.
As well as incident management, customers have the assurance of ITIL-based Problem, Change and Configuration management from radio system experts, co-located and backed by the Tait support and development organization.
‘In partnership with the Tait Services team, selecting the tools and services you use and trust today can be adapted to meet your precise requirements in the future.’
Here are some examples to illustrate how Tait monitoring and management solutions might work for you:
These questions will help you to identify your network monitoring and managing requirements.
With more than 50 years’ industry experience in delivering critical communications to exacting customers around the world, Tait Global Services provides customers with solutions at every stage of their network life cycle.
Tait flexible, responsive services support our own radio portfolio and infrastructure solutions, as well as the best-in-class offerings of our strategic partners.
We understand that one size doesn’t fit all, so we listen carefully to your needs, and respond with innovative solutions that will guarantee your satisfaction and exceed your expectations – for the life of your network.
Subscribe to the Tait Coverage Newsletter to stay up to date with critical communications solutions, articles and news specific to your industry.