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Client Story

Zinkgruvan Mining AB - Sweden

Tait PTToX solution unites DMR and LTE systems to deliver increased safety and operational efficiency at Swedish underground mine.

When an underground mine in Sweden wanted to interconnect its two-way radio system with its 4G LTE system, Tait Communications supplied its PTToX solution to interconnect the two networks.

Zinkgruvan Mining AB - Sweden
Client Story

Unified DMR and LTE enhance
communications capability
at Swedish mine

Zinkgruvan Mining AB, owned by Boliden AB, operates one of Sweden’s largest underground mines. With operations reaching depths of approximately 1,400m, the site depends on fast, reliable communication to keep people safe and production moving.

As the need for more efficient digitalized operations grew, the team wanted to bring their two critical communication systems, a Tait DMR Tier 3 network and a separate private LTE broadband system, together.

The goal was clear: create a unified communications experience that extends coverage, unlocks device flexibility and automation for their crews underground.

Industry recognition: Award‑winning innovation

The Zinkgruvan project earned international acknowledgment when it was Highly Commended at the 2025 ICCA Critical Communications Awards in Brussels, recognized for “Best Use of Critical Communications in Industrial, Manufacturing, Mining Resources, Oil & Gas Exploration.”

The Challenge: Two networks, one operation

Zinkgruvan’s existing DMR network supported six sites and around 750 radio users. In parallel, a private LTE network delivered broadband coverage across approximately one third of the underground environment, where the majority of staff operate.

Decision‑makers needed a solution that would:

  • Allow LTE devices to join existing radio talk groups

  • Support private calls between radios and LTE devices

  • Avoid operational disruption for miners already trained on the DMR system

  • Deliver reliable, low‑latency voice across both networks

Zinkgruvan-Mining-AB-2

The Solution: One unified platform through Tait PTToX

Working closely with Zinkgruvan, Tait deployed its cost-effective PTToX solution, purposebuilt to interconnect narrowband and broadband networks. This allowed:

  • DMR radios and LTE devices to communicate as one fleet
  • LTE smartphones to operate as fully functional pushtotalk devices
  • Private calling between devices, regardless of network
  • Existing talk groups to stay intact, minimizing change for users

A live trial for a limited period in the UK proved the system’s performance before deployment. Once approved, Tait installed an onsite gateway connecting Zinkgruvans DMR Tier 3 network with the cloudhosted PTToX platform.

LTE devices were configured with PTToX profiles and assigned 4digit RadioIDs, making them appear in the DMR system as if they were radios. This meant radio users could simply dial an LTE device and vice versa, without learning a new workflow.

The Result: Unified communication underground

Once deployed, the system delivered immediate improvements:

  • Smooth voice communication between LTE and radio with no noticeable delay
  • Automatic call diversion when a device was turned off or out of coverage
  • Unified user experience, with LTE users added to radio address books
  • Centralized remote management via Tait EnableFleet for both DMR and PTToX devices

By merging networks, the mine strengthened operations and created a platform prepared for the future (for solutions such as autonomous vehicles).

Zinkgruvan-Mining-AB-5

The Background

Zinkgruvan Mining AB is an underground mine in south-central Sweden owned and operated by the Lundin Mining Corporation, a Canadian base metals mining company. It comprises of an underground mine, a processing plant and associated infrastructure. The mine produces zinc, lead and copper concentrates.

The mine is accessed principally via three shafts. The primary P2 shaft provides hoisting and man access to the 800m and 850m levels with the shaft bottom at 900m. A ramp system is used to access mine levels below the shaft with the deepest level now approximately 1,400m below the surface. A ramp connecting the underground workings with the surface provides direct vehicle access to the mine.

The Project

Zinkgruvan Mining has an existing Tait DMR Express 20 two-way radio system with 6 radio sites and approximately 750 users. It also has a separate broadband 4G LTE communications system in place. The company wanted to integrate the LTE-based voice communication system with the existing two-way radio system.

The main task involved creating a combined communications solution, which allows seamless voice calls to and from DMR radios and LTE devices. It was essential that the LTE devices are integrated into the existing two-way radio talk groups. The ability to support private calls from radios to LTE devices and vice versa was an absolute necessity.

The Challenge

The main impetus behind the installation of a private LTE system is to create a platform for further digitalization, support autonomous vehicles and enhance automatization - all key drivers to make the mine more efficient, safer and less costly to operate.

LTE will provide the platform for improved tagging and a new means of voice communication. The existing DMR radio system covers all areas of the mine, while the LTE system only provides coverage in one third of the underground tunnels, typically those areas with active production.

The majority of the mine staff work in areas with LTE coverage, and were not keen on carrying two communications devices. The major requirement, therefore, was to integrate the existing DMR Tier 3 trunked radio system with an LTE-based PoC (Push-to-Talk over Cellular) system. This ensures all staff can communicate with each other at all times across the entire underground mine and surface areas.

Another key requirement was that all users have access to the same functions and features whether using a DMR radio or an LTE-based device.

The Solution

Tait proposed implementing its PTToX system, which is designed to interconnect narrowband two-way radio and cellular LTE broadband systems. This enables LTE devices to operate as PTT (push-to-talk) devices, allowing them to intercommunicate with two-way radios.

As a trial, a PTToX system was set up by Tait in the UK to demonstrate the effectiveness of the solution to the customer. Tait then installed a gateway locally at the Zinkgruvan site to connect the PTToX platform, managed in the cloud from the UK, with the existing DMR Tier 3 system at the mine.

The PTToX application was then uploaded to the LTE devices. The PTToX system was configured to enable the ongoing use of the existing radio talk groups, thereby minimising any disruption and ensuring continuity. Each PTToX device was given a 4-digit RadioID in the DMR system enabling a radio user to directly dial an LTE-user and vice versa.

The Results

For easy operation, LTE users were included in the radio’s address book and the radio numbers were included in the dial list in the LTE device.

There are no noticeable delays in communications between radios and LTE devices even though the PTToX installation is located “off-site”. A slight difference in voice characteristics was all that the users mentioned.

The call diversion feature is proving very handy, as calls to a radio user are forwarded to the LTE device when the radio is turned off. Calls to the LTE device are forwarded to the radio when the LTE-device is out of cellular coverage range.

The Tait EnableFleet application makes configuration changes and firmware upgrades as easy to carry out for PTToX as for DMR radios. Changes are transferred instantly via over-the-air programming from a remote centralised location.

The Tait PTToX solution enables Zinkgruvan Mining to continue to reap the benefits of its existing DMR Tier 3 system, while enabling DMR and LTE devices to intercommunicate with each other. This will enhance operational efficiency and safety, while providing a strong platform to support the introduction of further broadband-based applications such as increased automation, autonomous vehicles, sensor-based safety alerts and the like.

"Since we could use the same fleet management tools for both PTToX and legacy radio – administration was simple. Administration of the PTToX devices was easy and straight forward. The main benefit is that majority of our operators only need to carry one device. The call forwarding simplified operations and there was no need for re-learning user’s ids, workgroups. "

Mats AnderssonTelecom Engineer
ENEL/ENDESA - Spain
ENEL/ENDESA - Spain
Tait proposed DMR Tier 3, a market-leading, open standards based 12.5khz communications solution, which can operate in a wide range of globally applicable VHF and UHF frequencies. For SCADA telemetry, Tait proposed its centralised GridLink SCADA gateway.
EA Networks, New Zealand
EA Networks, New Zealand
EA Networks is a locally owned co-operative network company based in the Mid Canterbury region of New Zealand’s South Island. EA Networks owns and operates the area's electricity sub-transmission and distribution network, delivering power to 20,000 customers via 3,200 kilometers (1,990 miles) of distribution lines.
Talquin Electric Cooperative - FL USA
Talquin Electric Cooperative - FL USA
Talquin Electric is headquartered in Quincy, Florida and serves a 2,600 square mile territory that covers four counties in Northwest Florida.

Unifying LMR and LTE: Why this matters for mining operations

Unifying LTE and radio systems through Tait PTToX delivers benefits that directly support minewide performance:

  • More coverage options: workers can communicate on the network that best suits their location
  • Expanded device flexibility: LTE smartphones can be used as radios rather than the need for workers to carry two devices
  • Improved operational efficiency: one unified communication layer for all teams
  • Cost-effective by design: unifies existing DMR and LTE infrastructure, avoiding the need for costly system replacement or new network build‑outs.
  • Futureready platform: enabling nextgeneration mining technologies, including automation and autonomous vehicles

By merging LTE broadband and DMR narrowband systems through Tait PTToX, Zinkgruvan Mining AB (Boliden AB) created a resilient, futurefocused communications solution that improves safety, increases flexibility, and reduces operational complexity.

Are your mining communications future-ready?

 Get in touch with a Tait expert to discover how Tait PTToX can enhance your team’s operations.

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