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Communication solutions for
hospitality & tourism

Keep every guest experience safe and seamless with reliable team communication and video evidence.

Communication solutions for
hospitality & tourism

Keep every guest experience safe and seamless with reliable team communication and video evidence.

Communication supports safe, enjoyable visitor experiences

From hotels and resorts to convention centers and visitor attractions, teams rely on clear, instant communication to coordinate staff, share information and keep operations running smoothly and safely.

Deliver seamless guest experiences
Deliver seamless guest experiences
Respond quickly to guest needs and maintain high service standards with instant communication.
Coordinate teams across busy venues
Coordinate teams across busy venues
Keep information flowing between teams, departments and locations to support smooth operations, even during peak periods.
Improve safety and incident response
Improve safety and incident response
Support staff and guest safety with a faster, more coordinated response to incidents and emergencies.

Designed for the way you operate

Hotels and resorts Coordinate front desk, housekeeping, maintenance, security and guest services teams across the property to support responsive, consistent service.
Event venues and convention centers Support smooth event delivery by coordinating event staff, temporary workers, vendors and security teams across fast-moving, crowded environments. 
Tourism attractions and destinations Keep teams connected across large sites, visitor facilities and outdoor areas where clear communication is essential for visitor safety and smooth operations. 

Solutions for hospitality and tourism operators

Explore our radio and video solutions that teams rely on to communicate, coordinate and deliver exceptional service.

Tait Open2 Tait Open2 Simple, reliable two-way radio communications for teams who need the essentials.
Tait OpenTrunk Tait OpenTrunk Enhanced two-way radio communications for teams needing greater capacity in a simple, scalable solution. 
Tait Video Solutions Tait Video Solutions

Body-worn cameras and digital evidence management solutions that help protect your people and reputation.

 Ready to see what's possible?

Featured client stories

Crankworx Rotorua New Zealand Crankworx Rotorua - New Zealand

See how Tait and Alcom Communications improved coordination and safety at Crankworx Rotorua with reliable radio solutions for large-scale outdoor events.

Hobbiton™ Movie Set – New Zealand Hobbiton™ Movie Set - New Zealand Transitioning from Tait analog to a digital system has provided the Hobbiton Movie Set with clear and reliable voice communications for their 12-acre site. 
Kaikoura Longboard Festival – New Zealand Kaikoura Longboard Festival - New Zealand The Kaikoura Longboard Festival is New Zealand’s premier downhill skateboarding event. Event marshals and volunteers rely on radios to coordinate along the track, ensuring a safe and smooth experience for hundreds of riders and spectators.
Bath Rugby – UK Bath Rugby - UK

Bath Rugby is one of the oldest and most successful clubs in existence. The coaches and support teams use robust Tait radios for clear voice communications in training and on match days. 

Shotover Jet – New Zealand Shotover Jet - New Zealand

This “must-do” New Zealand tourism activity relies on radio communication to keep their jet boat passengers and staff safe while travelling at high speeds between rugged canyon walls.  

Mt Hutt Ski Resort – New Zealand Mt Hutt Ski Resort - New Zealand

Nestled in New Zealand’s Southern Alps, the Mt Hutt Ski Resort relies on its radio communications across all areas of operation to ensure that snow-goers and staff remain safe.  

Christchurch Marathon – New Zealand Christchurch Marathon - New Zealand

Over the past few years, race organisers have called on local dealer, Outback Communications, to provide a reliable radio network for this event, which could interoperate with local emergency services in the event of an emergency.  

Featured Client Story

Hobbiton™ Movie Set, New Zealand

The Hobbiton Movie Set is one of New Zealand's must-see tourist attractions, with iconic sets that featured in the Peter Jackson directed The Lord of the Rings and The Hobbit trilogy films. Occupying 12 acres in the midst of a working farm, and with over 200 staff members, the set sees up to 3,000 visitors a day in peak season. Fully guided tours take staff and visitors all over the site, often out of range of cellphone coverage. With current health and safety requirements and various groups of staff collaborating to create a seamless and authentic experience, reliable communication is a must.
Hobbiton™ Movie Set - New Zealand